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Privacy Policy for Consumers

Effective Date: Nov’12 2024

Welcome to Consumers (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information about our users (“you”) when you use our website, mobile application, and related services (collectively, “Services”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Consumers.

1. Information We Collect

We collect two types of information: information you provide to us directly (“Information You Provide”) and information that is automatically collected when you use our Services (“Information We Automatically Collect”).

1.1 Information You Provide

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

• Account Information: When you create an account, we may collect personal information such as your name, email address, and password.
• User Content: Information you provide through our Services, such as comments on articles.

1.2 Information We Automatically Collect

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

• Usage Information: Details about your interaction with our Services, including the articles you read, the time spent on our Services, and your navigation paths.
• Device Information: Information about the device you use to access our Services, including hardware model, operating system, and unique device identifiers.
• Location Information: Your device’s GPS signal or information about nearby WiFi networks and cell towers that may be transmitted to us when you use certain Services.

1.3 Cookies and Tracking Technologies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use privacy-friendly cookies and similar tracking technologies to collect information about your activity, browser, and device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Cookie burst_uid

Function to store and track interaction locally

Retention 1 month

Purpose Statistics

Data Anonymous ID

Service First Party – Burst Statistics

Source: https://cookiedatabase.org/cookie/burst-statistics/burst_uid/

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services, to develop new features, personalize content, deliver targeted advertising, and to protect our users and the Service.

Here are some specific examples of how we use your information:

• To Provide Services: including personalizing content and recommendations.
• Communication: to send you updates, security alerts, and account notifications.
• Compliance and Protection: to comply with laws, regulations, and to protect our rights and the rights of others.
• For analytics and research purposes.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who perform services on our behalf, with legal authorities if required by law, or in connection with a business transfer.

Here are some specific examples of when we may share your information:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements and Protection: We may disclose your information if required by law, subpoena, or other legal process. We may also disclose your information to protect our rights or the rights of others, to investigate fraud or other wrongdoing, or to enforce our Terms and Conditions.
• Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your information to the successor owner.

4. Your Rights and Choices

We respect your right to privacy and you have control over your information. Here are some ways you can manage your information and privacy settings:

• Access and Update Your Information: You can access and update your account information through your account settings.
• Control Your Communications: You can opt-out of receiving promotional communications from us by following the unsubscribe link in those messages.
• Data Subject Rights (if applicable):
  1. GDPR Rights: If you are in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal information. These rights include the right to access, correct, or delete your personal data, and the right to data portability.
  2. CCPA Rights: If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include the right to know about the personal information we collect, use, and share, and the right to request deletion of your personal information. We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). The types of personal information we collect may include: Identifiers such as name, email address, postal address, phone number, or IP address. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, signature, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.

As a California resident, you have the following rights regarding your personal information: The right to request access to or deletion of your personal information. The right to opt-out of the sale of your personal information. The right to non-discrimination for exercising your CCPA rights.

• Opt-Out of Sale or Sharing: We do not sell your personal information. However, some jurisdictions may define “sharing” of data broadly to include targeted advertising. You may have the right to opt-out of such sharing under certain laws.

If you live in the UK or a European Economic Area (EEA) country, according to European data protection laws, those handling data must have a valid reason for each use or sharing of personal information. We rely on the following legal bases when managing your personal data:

• Legitimate Interests: We process your personal data when it’s necessary for our legitimate interests, such as responding to your inquiries, enhancing our services, detecting and preventing security issues or fraud, and ensuring our platforms work properly. We only pursue our legitimate interests in a way that’s reasonably expected in running our business and doesn’t significantly affect your rights or interests.

• Contractual Obligations: We process your personal data to fulfill our contractual commitments, like providing the services you’ve asked for, such as when you sign up for a Consumers account and use our service.

• Consent: Sometimes, we rely on your consent to process your information. You have the right to withdraw your consent anytime.

• Legal Compliance: We process your personal data to meet our legal obligations under UK and EEA laws, like sharing information with law enforcement in cases of fraud or criminal activity affecting us.

Please note, as we tailor our service to each user, it’s necessary for us to collect information about how you use the service. If we can’t collect this information, the service won’t be available, and you’ll need to close your account with us.

If you’re a UK or EEA resident, you have specific rights and protections under the law regarding the collection, processing, and use of your information.

You have the following entitlements:

• Information – You can request confirmation regarding the existence of personal data pertaining to you.

• Access – You possess the right to access your personal data or obtain a copy thereof. Prior to disclosure, we may need to authenticate your identity. While the initial access request is free of charge, subsequent requests may incur a fee.

• Correction – You may request the correction of any inaccuracies in your personal data under certain circumstances, while acknowledging specific legal obligations necessitating data retention. Additionally, you can amend certain personal details through your account.

• Deletion – You have the option to request the deletion of your personal data, subject to specific legal considerations. We may also opt to de-identify or anonymize your personal information upon request. Furthermore, you can delete specific information by closing your account.

• Restriction or Objection to Processing – You possess the right to restrict or object to the processing of your personal information in cases where there is no legal basis. However, these rights may be subject to limitations under applicable law. Please note that to fulfill your request, we may require identity verification. For security, privacy, or operational reasons, we will only respond to valid requests as required by law or regulation. Additionally, certain preferences can be managed through the Cookie Statement and the Privacy Manager. We will retain your personal data for the duration necessary to provide the requested services and manage your account, while adhering to legal obligations and tax and accounting regulations. For further assistance regarding your rights, please contact our Data Protection Officer at dataofficer@consumers.app, and we will address your request in accordance with relevant laws.

For Nevada Residents:

In accordance with Nevada Revised Statutes Chapter 603A, you have the following rights regarding your personal information:

• Information – Pursuant to NRS 603A.330, you may request confirmation regarding the existence of personal data concerning you.

• Access – Under NRS 603A.340, you have the right to access your personal data or obtain a copy thereof. Prior to disclosing such data, we may need to verify your identity. While the initial access request is provided free of charge, subsequent requests may be subject to a fee.

• Correction – In compliance with NRS 603A.350, under certain circumstances, you may request the correction of inaccuracies in your personal data, acknowledging specific legal obligations requiring data retention. Additionally, certain personal details can be amended through your  account.

• Deletion – As outlined in NRS 603A.370, you have the right to request the deletion of your personal data, subject to specific legal considerations. We may also choose to de-identify or anonymize your personal information upon request. Moreover, you can delete specific information by closing your account.

• Restriction or Objection to Processing – Pursuant to NRS 603A.360, you have the right to restrict or object to the processing of your personal information in cases where there is no legal basis. However, these rights may be subject to limitations under applicable law.

Please note that to fulfill your request, we may require identity verification. For reasons of security, privacy, or operational necessity, we will only respond to valid requests as mandated by law or regulation. Additionally, certain preferences can be managed through the Cookie Statement and the Privacy Manager. We will retain your personal data for the duration necessary to provide the requested services and manage your account, while adhering to legal obligations and tax and accounting regulations. For further assistance regarding your rights, please contact our Data Protection Officer at dataofficer@consumers.app, and we will address your request in accordance with relevant laws.

5. Data Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

7. Links To Other Sites

Our website or service may provide links to websites that are owned and operated by other companies. We refer to these as “external websites.” We want you to be aware of the following important information regarding external links:

• We are not responsible for the content of external websites. The content on external websites is created and controlled by those third-party companies. We do not endorse or approve the content of any external website, and we make no guarantees about its accuracy or completeness.
• External websites have their own privacy practices. When you click on a link to an external website, you are leaving our service and going to a website that is not covered by our privacy policy. We encourage you to read the privacy policies of any external websites you visit to learn about their data collection practices.
• External websites may have different security practices. We cannot guarantee the security of any external website. It is important to be aware of the security risks associated with visiting any website and to take appropriate precautions to protect your personal information.
• By clicking on a link to an external website, you acknowledge and agree that we are not responsible for the content, privacy practices, or security of any external website.

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8. Children’s Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

9. Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services,

comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

10. Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal

information that we hold about you, including details relating to the ways in which we use and share your information.

• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal

information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Compliance With Laws

We will comply with all applicable laws and regulations regarding the collection, use, and disclosure of your personal information.

13. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

14. Communication

By providing your phone number to us, you expressly consent to receive phone calls and/or text messages from us. We will not give your phone number to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.

Any phone calls and/or text messages delivered to your phone or device may cause you to incur extra data, text messaging, or other charges from your wireless carrier. MESSAGE AND DATA RATES MAY APPLY. You are solely responsible for any carrier charges incurred as a result of phone and/or text communications from us.

By using the Site, you expressly consent to receive in-product communications from us.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@consumers.app.