Summary
In 2025, Lotuss recorded a total of 30 million online orders across all channels, with 21 million orders via the Lotuss Smart App, reinforcing its leadership as Thailands Leading Grocery On-Demand platform.
Daily order volume has surged to 80,000 daily orders an 11-fold increase since laun…
Source: Bangkok Post

AI News Q&A (Free Content)
Q1: What are the recent trends and challenges in online grocery shopping as of 2025?
A1: Recent trends in online grocery shopping in 2025 highlight a significant increase in consumer demand for convenience, leading to faster delivery promises. However, this growth has contributed to urban traffic congestion and increased emissions. A study found that allowing just five additional minutes in delivery time could reduce daily delivery mileage by approximately 30% and CO2 emissions by 20%, showing that modest increases in consumer patience can significantly benefit urban delivery systems.
Q2: How has Lotuss Smart App contributed to Lotuss's success in becoming Thailand's leading grocery on-demand platform?
A2: The Lotuss Smart App has been pivotal in Lotuss's success, accounting for 21 million of the total 30 million online orders in 2025. This app has reinforced Lotuss's leadership in Thailand by enhancing user convenience and streamlining the shopping process, thereby attracting a larger customer base.
Q3: What impact does retail innovation have on grocery shopping, according to recent scholarly articles?
A3: Retail innovation in grocery shopping, as explored in recent studies, involves using advanced modeling techniques like Latent Dirichlet Allocation (LDA) to understand consumer motivations and improve transaction analysis. This innovation enhances the interpretability and stability of shopping data, leading to better customer understanding and service delivery.
Q4: How does the increase in online grocery shopping orders affect urban environments?
A4: The increase in online grocery shopping orders has led to heightened urban traffic congestion and pollution. Studies suggest that optimizing delivery times and encouraging consumer patience can mitigate these effects, reducing traffic and emissions, thus balancing convenience with environmental sustainability.
Q5: What role does consumer patience play in sustainable urban delivery systems?
A5: Consumer patience plays a crucial role in sustainable urban delivery systems by allowing for optimized delivery schedules. Research shows that even a slight increase in delivery time patience can significantly decrease delivery-related traffic and emissions, highlighting patience as a scalable strategy for sustainability.
Q6: What methodologies have been suggested to improve interpretability and stability in grocery retail data analysis?
A6: Methodologies such as clustering techniques that post-process posterior LDA draws have been suggested to improve interpretability and stability in grocery retail data analysis. These methods help identify recurrent topics and enhance model evaluation by focusing on coherence, distinctiveness, and stability.
Q7: What are the implications of increased online grocery orders for future retail innovation?
A7: The surge in online grocery orders implies a need for continued retail innovation, focusing on sustainable delivery practices and advanced data analysis techniques. Innovations will likely center on enhancing consumer insights and optimizing supply chains to meet growing demand while minimizing environmental impact.
References:
- Lotus's
- The Value of Patience in Online Grocery Shopping
- Modelling Grocery Retail Topic Distributions: Evaluation, Interpretability and Stability






